Remote Biller – Part-time, Non-Exempt


Applicants must reside in the US.

The Biller is responsible for submitting clean claims to the insurance company and generating maximum reimbursement for providers while maintaining a high level of customer service.

Schedule / Availability

  • 25 hours/week
  • Approximately 75% of hours should be completed during normal business hours


  • Claim submission and tracking
    • Review superbills and/or review claims created in EMR/EHR for proper completion
    • Create claims in medical billing software
    • Submit either electronically or by paper, depending on the payer and circumstances
    • Communicate with provider if clarification is needed to submit billing and document any changes
    • Uphold optimal accuracy in all billing efforts
  • Communicating with insurance companies, clients and patients
    • Adhere to company communication standards in a professional and compliant manner
    • Provide guidance to clients and their patients as needed to navigate the billing process
    • Help educate clients about compliance to HIPAA and Fraud, Waste and Abuse laws as needed
    • Facilitate ongoing satisfaction and understanding between client and the company, while setting appropriate boundaries and expectations with client
    • Represent the Company to the client within the context of the existing service agreement/contract
    • Document patient communication
  • Posting payments and account reconciliation
    • Post EOB/ERA payments in medical billing software
    • Identify claims that need further follow-up or appeal
    • Post patient payments
    • Reconcile patient accounts as necessary
  • Communicating effectively with ager (claims denial specialist)
    • Review ager’s claims status reports on time
    • Answer questions, work with ager to properly fight denials
    • Meet with ager about assigned accounts to discuss account issues and coordinate efforts
  • Running Reports
    • Run reports as necessary based on account need and company protocols
    • Aid providers in determining appropriate reports needed for their account
  • Upload all documents received to provider SharePoint site
  • Enter patient demographic information when needed
  • Attend mandatory Claims Department meetings (or watch recording for any missed meetings)

Knowledge and Skills

  • 2+ years medical billing and/or coding experience
  • CPC/CPB Certification preferred,experience required
  • High level of professional communication; written and verbal
  • Familiarity and adherence to HIPAA laws and privacy practices
  • Able to prioritize work and meet deadlines
  • Able to function with multi-levels of staff appropriately
  • Flexibility to work in an extremely fast-paced and dynamic environment
  • Ability to work independently and within a team
  • Prior experience working with insurance companies
  • Proven experience in Microsoft Office products
Job Location
United States
Remote work from: United States Only
Employment Type
Date posted
February 4, 2023
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Position: Remote Biller – Part-time, Non-Exempt

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